ART

  • When designing a semi-custom jersey, do the white areas need to remain white?
  • Can I see a sample of my custom design before I receive it?
  • What format do I need to submit my artwork?
  • I have graphic art skills; do you provide templates for me to do the designing?
  • Do you charge for designing artwork?
  • I am not sure what I want; can you help me with my order and jersey design?

GENERAL

  • What is the difference between Semi and Full-custom?
  • How should I wash my custom clothing?
  • What does the Vpro upgrade option include?
  • What does the Gravity upgrade option include?

PRICING

  • A lot of companies have hidden charges that are not displayed in pricing quotes, what am I not seeing in your quotes?
  • What about the upcharges, upgrades or art fees?
  • What is the minimum order quantity needed to place an order?
  • Am I able to order both men's and women's sizing to reach the minimum?
  • If I order 6 or more jerseys am I able to order just 1 jacket?
  • What are the minimums on re-orders?
  • Why is their a price difference between Semi and Full-custom and why is Semi-Custom less expensive?

FITTING

  • What is the difference between Club Fit, Euro Fit and Vpro Fit?
  • Am I able to receive a fit kit or sizing kit?

ORDERING

  • What is the deposit fee to get the order started once I have my art and order finished?
  • What forms of payment do you accept?
  • How can I monitor my order status?
  • Can I get my kit faster then 8 weeks?
  • What if I need to add items to my order that has already been placed?
  • When does the 8-week timeline start with my custom order?
  • Can items be combined to meet the minimums?